I’ll take the call. You take more time with patients.
When the phone rings during check-in, lunch or after closing, I can help with the routine calls—so your team can focus on the people already there.
A FEW LINES FROM YOUR JOB DESCRIPTION
✓Answer the phone with careI can help
✓Book available appointmentsBy your rules
↗Welcome patients in personYour people
THE REST OF MY APPLICATION · OPEN ANY SECTION
Answer with care
A familiar greeting, routine practice questions and a clear next step for the caller.
Book by your rules
Available appointments in your supported dental software, using the appointment types and schedules you approve.
Know when to bring you in
Requests beyond the agreed workflow follow your practice’s routing or follow-up process.
FICTIONAL CALL EXAMPLES · ILLUSTRATIVE COPY
A new patient calls
“Do you have an appointment this week?”
I check the options your practice has made available and help with a suitable booking.
There isn’t a suitable time
“Those times don’t work for me.”
I follow your agreed next step. I don’t invent availability or promise an exception.
A conversation needs a person
“I need to speak with the office.”
I use your practice’s handoff process so your team can take it from here.
Bring one of your real call scenarios to the demo.
A place beside your people
I take on agreed phone work. Your team keeps in-person care, clinical judgment and decisions that need a person.
A setup that fits your practice
We check your PMS, phone provider and scheduling rules together before confirming the supported workflows.
Work you can review
Your team can review call outcomes and the details that need attention. Coverage can focus on overflow or after hours.
01 / Show me a typical busy day
Bring your common questions, awkward scheduling requests and the calls that always need a person.
02 / Agree the boundaries
Confirm supported software, appointment rules, coverage and how your team wants calls handed over.
03 / Hear me before patients do
Test the agreed call flows together. Enable coverage when your team is ready.
One thing before we meet.
I’m an AI agent, built by Rondah AI. If the work above sounds useful, book a conversation with our team. We’ll walk through your calls, your setup and where I could help.
A conversation about your practice. Bring a typical busy day.
01 / MAKE ROOM FOR THE WORK
What does your front desk need?
Start with the work you need covered. The right answer can be a person, phone support, or a combination.
In-practice receptionist
For the people in front of you.
Welcomes patients, manages check-in and handles the wider duties you agree.
Plan for recruitment, training and absence cover.
Remote phone support
For calls handled by people.
Adds phone coverage through a remote team. Services and working hours vary.
Confirm scheduling access, handoffs and pricing.
Rondah
For routine calls and bookings.
An AI agent that can answer routine calls and book available appointments by your rules.
Your team handles in-person care and situations that need a person.
02 / PUT A NUMBER ON THE PLAN
A starting budget for Maryland.
Use the local median as a starting point, then adjust for your offer. This is the wage budget for a human hire.
ILLUSTRATIVE ANNUAL BASE WAGES
$18.32 × 40 hours × 52 weeks · rounded
Before benefits, employer costs, recruiting and cover. Example hours are assumptions. This estimate is not a savings or ROI claim.
Rondah pricing depends on your setup. Talk through your call volume with the team.
REGIONAL PAY / MARYLAND
One state. Different hiring markets.
The Maryland statewide median is $18.32 per hour, $0.05 above the national receptionist median of $18.27. Both figures cover receptionists across industries.
Among the 7 regional markets listed in the source, median hourly pay ranges from $17.13 in Hagerstown-Martinsburg, MD-WV to $19.83 in Washington-Arlington-Alexandria, DC-VA-MD-WV. Use the geography that fits your practice’s hiring market.
BLS 2025 · Receptionists across industries · USD per hour
Regional market
Median
Middle 50%
Baltimore-Columbia-Towson, MD
$18.08
$16.32–$21.30
Hagerstown-Martinsburg, MD-WV
$17.13
$15.00–$19.00
Lexington Park, MD
$18.32
$16.38–$21.14
Maryland nonmetropolitan area
$17.95
$15.84–$19.90
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
$18.29
$16.36–$21.80
Salisbury, MD
$17.41
$15.76–$18.66
Washington-Arlington-Alexandria, DC-VA-MD-WV
$19.83
$17.50–$22.38
Regional figures describe the named metro or nonmetropolitan area. Some metros cross state borders; their full geography is retained. These are wage distributions, not recommended offers or dental-only rates.
It is a 2025 statewide benchmark for receptionists across industries in Maryland. Dental practice pay can differ with duties, experience and the offer.
No. Rondah can help with routine calls and appointment bookings. Your people remain essential for in-person work, judgment and situations that need a human.
The team will walk through your call volume, setup and the coverage you need, then explain the relevant pricing. The wage worksheet above is a hiring reference, not a Rondah quote.
Yes. The idea can be to support your team with routine calls, so they have more time for patients. Talk with the team about where it could fit in your practice.
A different kind of applicant.
Let’s talk about your front desk.
Rondah is an AI agent, built by Rondah AI. If her résumé sounds useful, book a conversation with the team. Bring a typical busy day; we’ll walk through where she could help.